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MS Outlook Messages Synchronization

Make your email threads visible in Teamdash

Written by Triin Elias

Connect your MS account with your Teamdash user account

  • Integration type: MS Office Messages Sync

  • The integration is private - it's connected with a personal Outlook account that only the user can use.

How will it help you?

  • By default, the Messages tab on Candidate profiles will show outgoing emails

  • The Office Messages Synchronization will bring candidate replies into the Messages tab as well. You can view email threads as a whole without switching views between Teamdash and your Outlook inbox.

How do you set up the integration?

  1. Go to Teamdash settings

  2. Open Integrations

  3. Click on ‘+ Add integration’

  4. Choose Type ‘MS Office messages sync’

  5. Name the integration

  6. Switch ON Private integration - it's connected with a personal Microsoft account that only the user can use.

  7. click on Save - you'll be redirected to Microsoft to authenticate and give the appropriate permissions

You have now set up MS Outlook messages synchronization integration!
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Message synchronization integration doesn't seem to work?

The email sync may take some time, approximately 30 minutes.

  • The sync will activate when candidates have replied to an email message or the recruiter has sent out a new email from their Outlook.

  • The conversation can't be older than two weeks.


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